In the context of the privacy legislation that took effect on May 25, 2018, you can read below how Fleets Online implements this. This privacy policy applies to all our websites and other services. We treat your personal data in accordance with the General Data Protection Regulation.


If you are younger than 16 years, you must be able to provide written permission in which your legal guardian (parents) gives permission. This is necessary to use our Website and Services.

Personal data

In order to be able to offer our Website and Services, we process personal data. The term “personal data” refers to information that can be used to identify you as a person. This definition is in accordance with the Relevant Legislation.

Your permission

We may keep your information at various times, such as when you visit our Website, use our Services or when you contact us. We may process your data because we ask for your permission via this privacy policy. In addition, we need your data to perform the agreement between you and us. If you choose not to share your information, we will not be able to provide our services to you

Furthermore, we will not process your data without your permission, unless we are legally obliged to do so.

What data do we collect and what do we do with it?

To use our Website and Services, we need the following information from you:

  • name
  • phone number
  • e-mailaddress
  • driver card number

We also collect some information from you that is not personal when you use our Website, such as:

  • Browser information
  • operating system
  • service provider

We also collect information about driving behavior.


We store the following information on your account: your password and your username. This way you do not have to enter this data again.

Marketing research

We may ask you to participate in market research. We will then use your data for market research. We use this statistical data anonymously for Fleets-Online. You can close the questionnaire at any time. We will not give your answers to third parties and will never be made public. In addition, the answers will not be linked to your e-mail address.

Newsletters and surveys

Fleets Online also offers you access to news items, surveys and market research. To be sure of your consent, you can also unsubscribe from every communication. Your data will only be used for internal purposes above.


We are committed to protecting your personal information from loss, destruction, use, alteration or distribution of your personal information by unauthorized persons.

For this we use:

  • Encryption of digital files
  • Security of network connections with Secure Socket Layer (SSL), or a comparable technology
  • Data security in accordance with ISO standards.
  • Access to the data is limited to the persons who need the data

Retention period

We will not keep your personal information longer than you or we need it for the purposes we described earlier. An exception to this is in cases where we are required by law or on the basis of your explicit request to keep it longer.

Who do we share your data with?


It happens that other parties receive your data from us. We agree with these parties in a processor agreement that they will handle your data carefully and they only receive the data that is necessary to provide their service. These parties only use your data in accordance with the instructions we give and not for their own purposes. These parties are processors within the meaning of the Relevant Legislation. We conclude a Processor Agreement with these processors, so that we can be as sure as possible that these parties handle data just as well as we do.


Our Website may contain links to other websites. We are not responsible for the content or the privacy protection of these websites. We therefore advise you to always read the privacy policy of the relevant website.


A cookie is a small text file that is sent to the browser via the server of a website. The browser then saves the file in your device. your device will be assigned a unique number, which our site will use to recognize the device later.

We may use cookies to improve your experience on our Website. Cookies also ensure that the Website is fast, you can visit our Website safely and we can detect errors on our Website.

You can always delete or disable cookies yourself via the browser settings. No more cookies will then be stored when you visit our Website. But please note: our Website may not work as well without cookies.

Changes in the privacy policy

We can adjust this privacy policy. We will notify users who are registered with us with their email address of any changes. If you are not registered as a user, we recommend that you regularly consult the Website and this statement.

Your rights

The information we collect from you is personal. You therefore have the following rights:

  • You may ask us to inspect your data;
  • You may ask us to correct, restrict or delete your data;
  • You may ask us for a copy of your data. We can also pass this copy – at your request – on to another party, so that you no longer have to do this yourself;
  • You can object to the processing of your data;
  • You can submit a complaint to the Dutch Data Protection Authority if you think that we are processing your data unlawfully;
  • You may always withdraw your consent to process your data. From the moment you withdraw your consent, we are no longer allowed to process your data.

If you have any other questions or comments about our privacy policy, you can contact us using the information below.


Fleets-Online B.V.
4817 ZN Breda
076-3030 795

Data protection officer
C.W.W.L. van Kooten